- Information We Collect
We collect personal information when you interact with us, use our services, or visit our website. The types of personal information we collect include:
a. Identifiers: Name, email address, phone number, postal address, and account username. b. Usage data: Browsing history, search history, and interactions with our website and services. c. Customer support and feedback: Information you provide when contacting us for support or participating in surveys. d. Transaction data: Purchase history and payment information.
- How We Use Your Information
We use your personal information for the following purposes:
a. To provide and improve our services. b. To communicate with you, including responding to your inquiries and sending you important service-related announcements. c. To process transactions and facilitate payments. d. To comply with legal and regulatory requirements. e. For internal research and development purposes. f. To personalise your experience on our website and tailor our services to your preferences.
- Sharing Your Information with Third Parties
We do not sell your personal information to third parties. However, we may share your personal information with our service providers, who process the data on our behalf and help us provide our services to you. These service providers are contractually obligated to protect your personal information and use it only for the purposes specified in our agreements with them.
- Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, comply with legal and regulatory requirements, resolve disputes, and enforce our agreements. When we no longer need your personal information, we securely delete or anonymise it.
- Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure storage, and access controls.
- Your Rights
As a UK customer, you have the following rights regarding your personal information:
a. Access: You can request access to the personal information we hold about you. b. Rectification: You can request corrections to any inaccurate or incomplete personal information. c. Erasure: You can request the deletion of your personal information in certain circumstances. d. Restriction: You can ask us to restrict the processing of your personal information. e. Objection: You can object to the processing of your personal information in certain circumstances. f. Data portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us using the contact information provided below.
- Contact Us
- Review, Update, or Delete Your Data
To request to review, update, or delete your personal information, please visit: https://doughnut.com/my-account/.