Privacy Policy
Doughnut.com Privacy Policy (UK Version)
- Introduction
At Doughnut.com, we respect your privacy and are committed to protecting your personal information. This privacy policy applies to all UK customers and outlines how we collect, use, disclose, and protect your personal information, as well as your rights regarding your data.
- Information We Collect
We collect personal information when you interact with us, use our services, or visit our website. The types of personal information we collect include:
a. Identifiers: Name, email address, phone number, postal address, and account username. b. Usage data: Browsing history, search history, and interactions with our website and services. c. Customer support and feedback: Information you provide when contacting us for support or participating in surveys. d. Transaction data: Purchase history and payment information.
- How We Use Your Information
We use your personal information for the following purposes:
a. To provide and improve our services. b. To communicate with you, including responding to your inquiries and sending you important service-related announcements. c. To process transactions and facilitate payments. d. To comply with legal and regulatory requirements. e. For internal research and development purposes. f. To personalise your experience on our website and tailor our services to your preferences.
- Sharing Your Information with Third Parties
We do not sell your personal information to third parties. However, we may share your personal information with our service providers, who process the data on our behalf and help us provide our services to you. These service providers are contractually obligated to protect your personal information and use it only for the purposes specified in our agreements with them.
- Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, comply with legal and regulatory requirements, resolve disputes, and enforce our agreements. When we no longer need your personal information, we securely delete or anonymise it.
- Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure storage, and access controls.
- Your Rights
As a UK customer, you have the following rights regarding your personal information:
a. Access: You can request access to the personal information we hold about you. b. Rectification: You can request corrections to any inaccurate or incomplete personal information. c. Erasure: You can request the deletion of your personal information in certain circumstances. d. Restriction: You can ask us to restrict the processing of your personal information. e. Objection: You can object to the processing of your personal information in certain circumstances. f. Data portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us using the contact information provided below.
- Updates to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or to comply with applicable laws. The updated policy will be effective as soon as it is accessible on our website. We will notify you of any material changes by prominently posting a notice on our website or by directly sending you a notification.
- Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at PP@doughnut.com.
- Review, Update, or Delete Your Data
To request to review, update, or delete your personal information, please visit: https://doughnut.com/my-account/.