FAQ
For Vendors
To sign up to become a vendor on Doughnut.com, you must first create an account and provide the necessary details such as your name, address, and contact information. After registering, you will be asked to provide more detailed information about your store, menu items, and accepted payment methods. Once all the required information is submitted, your application will be reviewed and approved by our team before you can begin listing products on our platform.
No, there is no fee to list your doughnuts on Doughnut.com. However, we do charge a 10% commission for each order that is processed through our platform. This commission rate is subject to change and will be communicated to you when you sign up as a vendor.
With the vendor dashboard, you can effortlessly upload images and descriptions of your delicious doughnuts. After registering as a vendor, this easy-to-use platform will grant you access to manage store information, view orders placed for your products, and edit any necessary details!
The vendor dashboard allows you to keep track of orders placed for your doughnuts. Once an order is placed, you can use the “Order Details” view to review customer information and manage inventory accordingly. All payments are handled through our secure payment gateway and will be deposited directly into your account within 1-5 business days.
If you have any questions or need assistance regarding Doughnut.com, please don’t hesitate to get in touch with us at hello@doughnut.com and we’ll be more than happy to help!
At Doughnut.com, we take customer satisfaction very seriously and strive to ensure that all disputes are handled fairly and efficiently. In the event of a dispute between a vendor and a customer, our team will investigate the issue carefully before arriving at a satisfactory resolution for both parties. If you have questions about how we handle disputes, please contact us at hello@doughnut.com. We are more than happy to provide further information.
Certainly, Doughnut.com welcomes vendors to submit blog posts directly through their dashboards! These posts can include helpful tips and insights about the doughnut industry, as well as promotional offers that vendors may be running. Additionally, we also have an active social media presence across various platforms where vendors can promote their products and services. All content must adhere to our Privacy Policy and Terms of Service before it is approved for posting. If you need help creating a post or navigating the platform, please don’t hesitate to contact us at hello@doughnut.com! We are here to assist you every step of the way.
We recommend that you review your menu offerings at least once a month to ensure that the descriptions and images are accurate and up-to-date. This is important for customer satisfaction, as well as maintaining an organized and efficient system on Doughnut.com! If you need help updating your menu, please get in touch with our support team at hello@doughnut.com for assistance. We’re here to help!